Response from E.H.:
Regarding my apartment and things I can control and if interested read further down for my response to her review...
-on 2/17/2014 I will be repainting the apartment, steam cleaning the couch, and insuring there is no problem with door knob. The walls are scuffed not stained and the couch has coffee stains etc that I was not aware of. Heavy curtains will be installed to address any potential draft.
-there is a slant on some of the floors however it is not severe and not that noticeable.
-I try to help everyone. Please let me know if things come up when you're staying at one of my apartments. Communication is important. Thank you!
I'll try to address every issue listed:
-my communication is spot on and I did communicate with her the day prior to her arriving. Not the same day. It is in my interest to communicate with every guest prior to arrival for many reasons of which are not necessary to list...
-The street my apartment is on, e.1st between 1st and 2nd aves. This is literally one of the safest, best locations and some of the most expensive real estate in Manhattan. Subway is a block away, Whole Foods is a block away, a new/modern children's park is at one corner of the block and a newly constructed buildings at the opposite end of the block. Don't take my word look up nyc police reports that are public record.
-The main door is kept locked. I'm not sure how to respond to this one other than simply state the door is unlocked unless if there is a delivery in which case it may be propped open.
-guests do beat up the door handle when they stay at my apt. If it is anything but working order I'll have someone immediately stop by to repair. no questions asked. any time.
-I've uploaded a picture of the building across the street. Please note that this is actually a historically relevant building and a very very expensive building to live in (across the street). The second story is actually a gigantic 5 bedroom apartment with rent that starts at $20k. Yes. $20,000 a month. The grafiti is simply everywhere in NYC. The plywood is standard construction requirement by NYC law, as the space behind it is being turned into a high end cafe. My same street has several very nice restaurants including Prune. Historical fact the building was built in 1885 and prior to becoming a residential building it was a factory for fabric during the NYC era when everything was manufactured in the city.
- each bedroom has a natural gas furnace/heater for heat (not a space heater). I'm happy to provide additional space heaters for those that prefer a tropical environment:) really just ask and I'll drop off.
- I disagree that my apartment is not cozy nor welcoming. It's not brand new construction however it is definitely good for a short or long term stay. I always welcome constructive criticism and requests.
-the following is a message she sent via airbnb the day before she was due to check out "Thanks, everything has been great. Yes, can we extend the check out to 1pm, that'd be perfect! Thanks and we'll decide about out bags.
Thanks for everything." :/ yeah. left me feeling bad that it wasn't really the case.