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I actually have communicated with Ute through the Internet, as I was on a business trip in the States. I had explained to him in advance that I would not be there but he thought it would be no problem. We spoke about things he mght like to do and places to eat.
As it turns out Candi the woman who works for raved about Ute and his partner. Although Candi doesn't speak English, she understands a great deal and is a very good judge of character. From an email I received from Ute he found Candi and her daughter excellent hostesses and enjoyed his stay.
My only regret ,of course, is that I did not get to meet he and his partner in person. I look forward too someday though and thank him all the kindness and courtesy he paid to staff while I was away. From what I hear he was a favorite of my dog as well
It would be impossible not to recommend a guest who is both flexible and a favorite of staff.