what do you mean by you have done everything to take care of us? nothing has been done except sms me to use candle!!! is it what you mean by taking care of your guest. as i said the electricity went off only some part of the house which means is nothing to do with electricity company. your manager sak ming even don't bother to check it out to villa. and left out in the dark the whole night. is this what you meant by taking care of your guest????