Sylvain, I am very surprised in all honesty about the time you spent writing this review.
You say it's not about the money but in our conversation i offered to refund you and your words were 'not to worry'.
It is convenient for you to say in two words about the change of plans for your brother and his g-frind after I have made all the efforts to accommodate them for a small amount. Your family seen the place online and not even when I let you guys in did not mention the move. It is convenient to change your mind when I am not there to discuss all these points. Same goes about cleanings, you have inspected the place with me present you could have mention any inconvenience then.
I wonder what you have cleaned apart from the hand marks on the fridge.
Next time I would recommend you take a hotel not a million dollar apartment.