Thanks for taking the time to report this user.
Your participation helps keep Airbnb a safe and trusted community, and it doesn’t go unnoticed!
We are a couple form Berkeley California, we both love to walk, to look at art and check out local food markets.
Ursula has completed online and offline ID verification.
Learn more »
Ursula and Mike were delightful guests in our home. Any host would be lucky to welcome them in to theirs. Highly recommended.
Ursula and her husband are so lovely! I would be happy to host without hesitation. My apartment was so clean and well kept, thank you so much and hope you had a nice time in Brooklyn :)
I can't really review Ursula because she didn't stay with me. She booked for her two sons & family. So this review would be for her sons' stay in the condo.
They were not the cleanest guests nor the dirtiest. Trash was left on the floor, things were rearranged so it was an Easter egg hunt to find them again, I did have to spend a bit more time cleaning, especially vacuuming the dirt and sand that was on the floors. I ask guests to take their street shoes off to keep the condo clean via sign & email, and I think that may have gotten lost in the translation.
I was also told after the fact that it was very cold in the condo. Now, aside from the fact that it was negative 15 or more both nights that they were there, there was a space heater at their disposal and they had complete control of the heating unit and could increase the heat as needed. Again, I think had I been communicating with the actual guests, I could've let them know that and not found out after the fact.
There apparently was a gas issue, but there wasn't any smell when I went up there and the guests staying the day after had no issue, so I'm not sure if it was just the smell of the forced hot air gas heating to which they were not accustomed or if the issue was completely resolved by the time I went to clean. Either way, had I been able to communicate with the actual guests it would've been easier.
Other than that, it was a seamless experience. Again, this review is not really for Ursula, but for her two sons and their wives that actually stayed at the condo. So in hindsight, I would've asked for their contact information.
Ursula and her friends are the most amazing guests I've hosted. They were easy to communicate with. Checkin and checkout went great. They left the apartment sparkling clean. I really loved hosting them and I hope to have them stay again.
Texte d'origine Ecoutez le texte source
Ursula and her husband are very nice, clean and respectful.
In particular, we have tested their patience and open-mindedness when our WIFI system broke down and when we have had to call our technician and Australian son-in-law to repair it remotely (fortunately, it is now repaired !)
It has been a pleasure to host them in our little house.
Ursula and her husband stay two nights in the studio. They are very friendly travelers. These are people that we recommend.
Ursula and Mike were excellent, happy, lovely guests. They were easy to communicate with from the first moment and filled the house with joy and happiness. Any host would be lucky to have them as guests. Thank you for the beautiful photo of our noble Akim.
Ursula and Mike are a delightful couple. I'm just sorry I didn't get to visit with them more. They were communicative, responsible and clean. Any host would be lucky to have them as guests.