We were in a transitional stage, thank you for your comments and this time during October Ironman month is very busy but be assured that all correspondences to the airb&b website always gets to the host attention.
Thank you for your helpful review. Glad you liked your room. I would like to address some of your concerns. You came during Iron Man, it is the busiest time of the year in Kona, we had guests that came last year that really wanted to come again and we were trying accommodate them too, acounting for (extra cars and people and refrigerator space). Also there has never been a security problem in Kona or here but we are using a lock box for the future. We appreciate your input.We have worked hard to create a welcoming "aloha" atmosphere and are committed to improving and making our guests feel as if our house is your home .