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I'm a marketing manager, and I work in Rome.
Communication with Viviana was straightforward. It was nice hosting her although I would have preferred if her/her colleagues would not have smoked inside the apartment as requested.
I'm really sorry for the smoke, we stayed in the apartment for very short time being in town for work, and I really have not noticed that someone has smoked. I apologize. You were very hospitable and kind, I hope to also keen contact the next year.
Viviana and 4 other guests stayed at my place for the fair. They left the apt in good condition. The only problem was that they asked for an extra night as they had decided to come a night earlier.I blocked it for them and on the day of arrival, I was kept waiting till late evening though the ETA was afternoon.She told me they are to arrive at midnight and said they could go to a hotel for that night if it's too much trouble for me, without paying me for that night!! They showed up at 1.30am and when I finally got to a friend's to sleep, she sent me sms asking for sheets at 2.30 am!!! I can recommend her as a good and clean guest but you should expect a chaos in organization from booking to leaving.
Viviana was here for businness related reasons. Everything was going well. I do not hesitate to recommend Viviana.