Hi Maureen! I am using this public feedback feature for the first time to thank u for your comments! I am glad you enjoyed the apartment and I am very happy to hear that you will become a loyal AirBnb user! I hope you enjoyed the city too! I will definitely work on providing written directions on how to use stove, microwave , washer and drying machines to make it easier for guests that need to use them. Washer and dryer normally work well but (1) they are eco friendly so they both take longer than expected, and (2) users must empty water recipient of the dryer machine otherwise it will not work!!