I appreciate any kind of criticism if they are truthful.
You made the reservation first and then saw that the ad was written that there was no wifi . Perhaps this is the origin of your invaluable opinions. I think this because you asked me a few days after the book and now you reproach me again. It was your mistake , not mine. You could have canceled the reservation.
About the floor that must be a loft I'm not an expert . In Spain we say loft when it is an open apartment without partitions . And the description is made in Spanish. I also believe that in the photos looks perfectly which is on the ground floor . Yet I apologize for the posible confusion.
About the sounds of bells, the few people and motorbikes that pass through that street , tell you that you should rent an apartment outside the old town .
About the lamp broken all my apologies.
I am glad that at least you liked the bed.