Visit create.airbnb.com »
Thanks for taking the time to report this user.
Your participation helps keep Airbnb a safe and trusted
community, and it doesn't go unnoticed!
I'm fan of travels !
Anne has completed online and offline ID verification.
Learn more »
Bad experience with this guest.
She booked 3 rooms and, when she arrived, she decided to use only two of them but complained as she had to pay for the third room.
Fouzia, our housekeeper, is a wonder, but unfortunately was sick during the stay of Anne. But she kept taking care of the guests, nearly as usual. Anne comlained about the cleaningless of the common ares: weird as Fouzia is taking care of the house as her own, and we've rented rooms for 7 years now and never got any complain on this.
She also,told us that it ws cold at night: that's true, Marrakech is cold at night during the winter period, but, her rooms were heated, and yes, common areas are chilly as the house has an open room, as all traditional properties in Marrakech (that's typical for a riad).
We did pur best to make her enjoy her stay, but apparent'y, it was not enough. I think Anne should rather travel in a all-in hotel than in a traditional riad or bed and breakfast...