nous sommes un couple ,vers la cinquantaine....,vivant a Hong Kong.
Nous avons une maison a Grasse,dans le sud et passons par Paris,pour voir la famille.
Hosting this people was not a pleasure at all.
First of all they have cancelled one night the day before their arrival. So we have had to pay extra hours to the nanny for the check in, which was ok.
We have contacted them after the check in to see if everything was alright because usually we prepare the apartment ourselves and this time we let our nanny taking care of it. I have also leave you an email letting you know that I would make myself available at the time of check in. No news from you at that time or latter.
It seems that some issues took place which may happen. This issues could have been fixed within 10 minutes if they have had returned our text/email regarding the check in.
You know, dear Bruno, how problems can be fixed if you do not mention it when they arrive?
They did not and preferred to leave a letter full of insults on the table, leaving glasses in the bedroom, hairdryer still plugged etc.
Total lack of respect.
They have stayed something like 15 hours in our apartment but it seems that they had a lot of pleasure complaint.
These people were only looking for a refund for the first night that we did kindly as airbnb rules are on our side (cancelation one night before arrival).
Of course they have left their review after they have received their money...
So classy isn't it?
Hopefully for us all our reviews (much more than you have) talk by themselves.
Bruno has been a really nice guest.
The apartment was really clean at the end of his stay.
Thank you airbnb for introducing Bruno to Mount View bnb a ****** star guest, easy, independent, appreciative,and friendly. We shared a meal and some great laughs and conversation. Would love to have him stay again
Je suis ravie d'avoir accueilli et rencontré Bruno et sa charmante famille. Des personnes très agréables, sympathiques et respectueuses du lieu, nous avons eu un excellent contact et tout s'est passé idéalement!
Very cordial guest, on time, easy to reach, and respectful of the apartment. He even shared with me the good adresses he discovered. I recommend him as a guest.
Bruno a été un invité parfait, le petit déj que nous avons partagé était très sympa, et il a pris un grand soin de l'appartement. Il loue lui même une villa en France, et il est donc très respectueux de l'appartement dans lequel il est. A bientôt :)