Response from Stephanie:
i apologize if you felt the apartment was not clean to your standards. we had the apartment professionally cleaned the morning you arrived, a cost we pay for, as well as after your check-out, which is what the cleaning fee is on the listing. the cleaning fee, $120, is the flat rate our cleaning lady charges, which is pretty standard for 2 bedroom apartments in manhattan.
as for the temperature and the noises, both are fixed.
as this (email hidden)d-in apartment, some things (i.e. dust) are unavoidable. we did our best to make your stay comfortable (buying a brand new air mattress for your brother, getting you guides for the neighborhood, and letting you check out 8 hours after checkout time free of charge), but appreciate your concerns and we will address them for future guests.