Response from Robert:
Sorry you feel that way Corinne. I moved only the personal items that were in the bathroom closet etc where there was no space to put things. I asked to change res as my partner had a knee injury and it is a 5 floor walkup without elevator. Since you refused to reimburse I went ahead. I offered to replace the broken toilet seat that you knew about before our arrival for free and never got a response. I wrote your review to try to assist you and others in an honest way. I wish you well.