This is my first ever voluntary cancellation. I am currently out of the country travelling and not able to readily access texts and email. Just prior to this booking another reservation was made on another site and the sync calendars did not update immediately.
I am extremely sorry for the mix-up.
We got a call from the apt that it was cold (the apts are on a timer). So my eldest son went over and adjusted the thermostat to raise the temp. Unfortunately he put it up to high and the incident as indicated resulted. My youngest son then went over after midnight to alleviate the situation.
We never know how to set the thermostats since some people like, the apts very hot and some like it cool (minimal heat).
I am glad that otherwise they enjoyed their stay.
We aim to please.
For such a large group (the first after finishing the apt reno; we were scared there would be a lot of work after they departed) they left the apt in the same manner they got it and for that we are extremely happy and relieved.
Thanks Eric and the group!!
Laurent and his group were respectful of our home which is what we desire in guests. They left the apt just as they found it so we were happy with this group. A great suggestion from them would be to have bikes for guests, we are looking into this.