Response from Clarke:
It's true; with a dozen chairs on 3 decks, some were overlooked. All the toilets were clean, however, one had rust steaks, since removed. The flood was a first time minor disaster; his confusion may be due to my telling him that the house is less then 8 years old. On Sat. morning I replaced the batteries in all 8 smoke alarms, before realizing that 2 had been cooked by the storm.
It is not in my interest to be rude to anyone, but if you open a casement window the full 90* in a rainstorm, you should remember to close it. If pointing that out is "disrespectful", well, that's pretty thin skin for someone who likes to dish it out. None of this whinging was done at the time, but when he complained later, I offered a partial refund. He said that he would withhold his review if I returned half.
I will admit that I was tempted to be rude.