I am disappointed in this review for multiple reasons. I was around the condo several times during the visit and NONE of the issues stated above were mentioned personally. The key from the previous guest was actually left downstairs with the concierge and mix ups in communication happen. When I met the guest at the door he seemed to be totally understanding of the situation. If there was a need for a bedside table or even closet space that could have been totally accommodated for with a simple text or email. The bottom line is if you need something from me or any other Airbnb host all you have to do is ask. We are more than helpful in pointing you in the right direction or getting what you need to make your stay more enjoyable. Read the other reviews from the place and I can assure you that you won't be disappointed.
The reason Airbnb works so well is that most people that utilize the service don't want a stuffy hotel experience. They want to live like the locals and be treated like a friend. Look forward to many more visits to Denver :), including Ken