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Hi everyone! My name is Fiona and I look forward to meeting you in Beijing!
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We loved the flat, it was well kitted out and relaxing. The service from Fiona and her colleagues was excellent. I would have no hesitation renting this apartment again.
Studio is clean and has things you may need like iron, hairdryer etc. Good work space. Good for business travel.
the location is very convenient, and the room is clean and have some stuff u can cook.
The place was great. Perfect location, spacious and safe. Will definitely be staying there the next time I visit Beijing.
this apartment is so nice and the location is superb. However long-term stay is very expensive and I could have got a much better deal somewhere also. Overall, the landlord ( a agent) is very professional. Short stay is very nice !
Good stay. Close to Line 13 Airport Express Rail.
This is my second stay at this apartment, and as previously, Fiona has her team provided a smooth and reliable experience. Keep up the good work~
The room, the service and the environment were great. However, there were always some people trying to open my door, which is pretty scary.
It hasn’t been a less than okay experience living in the apartment and dealing with the people involved, for the following reasons : First things first, the photos that the “landlord” used to advertise her apartment wasn’t exactly the real deal. According to the visuals , we were expecting “unblocked city view(high floor)” and clean apartment. When we were there, It was only then we realise that the “landlord” used photos of another apartment in the same building to advertise this particular unit on the lower floor of a different facing, and the living conditions were way below expectations, the floor were never clean(even though we have paid for the cleaning services to have someone to clean the flat once every two days), and the shower head were not in working condition as well. The “landlord” hasn’t been forecoming . We felt cheated. We were expecting to meet with the landlord when we arrive. When we finally meet with “Fiona”, We found out that she is actually the leasing agent of Rich & Young, a real estate agency dealing with sale & leasing of properties. There’s nothing wrong having to deal with a middleman or a leasing company, but again, we were not informed. Now that I am out of the apartment, I still do not know the name of the person that I was dealing with all these while. even when I asked if she’s Fiona , she didn’t deny or acknowledge. Level of professionalism ? None. On the 4th day before heading out for lunch, I have left an envelope containing 3000 chinese yuan on the study table in the apartment. By the time I come back for it (2 hours later), the money was no longer there. Apart from us, the agents and the cleaning staff had access to our apartment(The cleaning lady was on duty that day, and she was there when I was about to leave. Both parties quickly denied that they have never seen nor took the money. Nothing was done to make us feel any better with our loss, we had to literally “beg” the agent to help and advise us on the matter. In the end, we have to make do with filing a police report and move on . I am not saying that It was the agent or the cleaning lady who took our money, the least as someone working in the service line, please show that you care and are trying your best for your clients. It’s a shame . We were supposed to stay at the apartment for 10 days. Because the money were stolen and we no longer feel safe living in it, we decided to shorten our stay on the 6th day, and approached the agents for the early exit. AirBnB has empathised with our situation and already informed us that we can leave on the very day , and will refund us for the remaining 4 days, but the agents of Rich & Young insisted...