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Hi everyone! My name is Fiona and I look forward to meeting you in Beijing!
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It hasn’t been a less than okay experience living in the apartment and dealing with the people involved, for the following reasons : First things first, the photos that the “landlord” used to advertise her apartment wasn’t exactly the real deal. According to the visuals , we were expecting “unblocked city view(high floor)” and clean apartment. When we were there, It was only then we realise that the “landlord” used photos of another apartment in the same building to advertise this particular unit on the lower floor of a different facing, and the living conditions were way below expectations, the floor were never clean(even though we have paid for the cleaning services to have someone to clean the flat once every two days), and the shower head were not in working condition as well. The “landlord” hasn’t been forecoming . We felt cheated. We were expecting to meet with the landlord when we arrive. When we finally meet with “Fiona”, We found out that she is actually the leasing agent of Rich & Young, a real estate agency dealing with sale & leasing of properties. There’s nothing wrong having to deal with a middleman or a leasing company, but again, we were not informed. Now that I am out of the apartment, I still do not know the name of the person that I was dealing with all these while. even when I asked if she’s Fiona , she didn’t deny or acknowledge. Level of professionalism ? None. On the 4th day before heading out for lunch, I have left an envelope containing 3000 chinese yuan on the study table in the apartment. By the time I come back for it (2 hours later), the money was no longer there. Apart from us, the agents and the cleaning staff had access to our apartment(The cleaning lady was on duty that day, and she was there when I was about to leave. Both parties quickly denied that they have never seen nor took the money. Nothing was done to make us feel any better with our loss, we had to literally “beg” the agent to help and advise us on the matter. In the end, we have to make do with filing a police report and move on . I am not saying that It was the agent or the cleaning lady who took our money, the least as someone working in the service line, please show that you care and are trying your best for your clients. It’s a shame . We were supposed to stay at the apartment for 10 days. Because the money were stolen and we no longer feel safe living in it, we decided to shorten our stay on the 6th day, and approached the agents for the early exit. AirBnB has empathised with our situation and already informed us that we can leave on the very day , and will refund us for the remaining 4 days, but the agents of Rich & Young insisted...
很好 ，临近三里屯 很方便 也很卫生。还给换了一个很大的套房，下次还会选择~
Great place in a good location near popular bars and restaurants. I'd stay there again if I was back in the city.
The host was readily available over the phone and via wechat (a messanging app). The location is great and centrally located in Sanlitun. The apartment was clean and the WiFi was reliable, no issues. Definitely recommended!
This a good apartment for a single person or a couple. The good stuff: Very near to the subway and airport express, near good Chinese restaurants, near convenience stores, and near a big import grocery market if you're needing something Western, Korean, or Japanese. The apartment was clean, it was easy to find the check-in place, and check-in was easy. The cleaning service did a fine job when they came in.
There were only two annoying things: You have to close the door just right on the washing machine to get it to work, and the keycard machine to get into the building is not very sensitive, so it took a few swipes to get it open.
The floor of the bathroom is made of marble, so it's really slippery when wet. My two-year-old slipped and bonked his head three times. No big deal, but it's something to consider if you're prone to accidents.
Overall, I'd recommend this place if you're spending a week or two in Beijing.
Excellent location and environment! Excellent service! 10/10 overall to my experience!
Thank you so much for speaking highly of our apartment and we are happy that you enjoyed your stay here!Hope to host you next time!
是由睿邻租赁公司出租的公寓 海晟名苑的小区环境很好 地理位置也很方便 愉快的居住
Made to feel very welcome, she came to meet us at midnight and show us to our room. Was helpful throughout our stay. Their office is close by and were very helpful with a number of things.
Location is 10-15 minutes walk to Sanlitun (shopping) and Dongzhimen Station. The flat itself is a couple of minutes walk from the main road, which is where you have any chance of getting a taxi.
Flat feels secure, with 24hr security at 'turnstile' entrance. Well designed flats, but has not been maintained/cleaned to a good standard. Cleaner would come regularly but only cleaned the flat superficially, it could do with a deep clean.
Summary: Great host, bit disappointed with cleanliness of flat, would give 3.5 stars if it was an option.
Dear Zak,thank you for your evaluation and suggestions!We will strengthen our management of cleaners and do as much as we can to maintain our apartments.And welcome to our apartment when you come to China again!
overall at max mediocre by all means, especially at this rate
- solid location, close to sanlitun and central Beijing
- ac worked
- team was friendly on engagement and spoke good english
- bed & towels were clean (worth mentioning)
- situated in a compound you access with key cards; not that you need that extra security in China, but it's a nice-to-have
- wifi worked without problems
- flexible checkout
- my door lock was with a key code; great if it had worked flawlessly (door didn't lock one time, but a neighbor helped by calling sb to fix)
- the bed has a rock hard spring mattress most ppl won't find comfortable; I slept like a baby, but I also prefer carpet to most hotel beds
- yes, this is a commercial listing; I didn't mind, maybe you will
- not clean by modern standards, stuff on the floor and in the shower; I generally don't care too much, but at this price I'd expect different
- more run-down than it looks in the pics
- communication wasn't great; I didn't know where to go first and they came late for the checkout, so I just left with the key card in the room as earlier agreed