1. Yes, there were 7 of us. But I informed you that they would leave sooner.
2. You refunded me for one night, but we had to sleep on beds with bed bugs for 4 nights. Is that ok?
3. Please check your emails again. I said we would arrive at 10.45, not 6.45. And irrespective, you never answered your phone until 1pm!
4. If asking for clean sheets, clean towels and toilet paper is considered 5 star treatment by you, then yes, it was completely my fault!
5. About the pictures and the actual apartment, I took pictures of your apartment and sent it to Airbnb. Hopefully, they will see what I meant.