Many thanks for your kind review.
About the sofa bed, we have discovered that the bed frame was broken. Because of that, the bed was not flat anymore and at some places, the steel bar could be felt.
We are sorry that you didn't sleep as well as you should have.
The frame has now been replaced and the bed is back to its good standard.
Hello, I am sorry to read about the linen. I have changed company for the laundry service. It is pity, you should have told me on the first evening and I would have come and change them for you straight away. Hope you had a good experience otherwise.