Hi, Chris. Sorry about making a hard time for you to find the keys. We used to meeting guests at the door, and hand the keys to the guests. Since I've explained that I forgot to close the instand booking, and we had to leave the town on the day you require. We couldn't meet you when you check-in, so I made the map for you to easier find the key. We also reduced rent to 10 dollars to show our sincere apology. Sorry again about not be able to meet you at the door and hand the keys to you. We would be more careful about instand booking in the future!