We are very sorry that our accomodation made you and your friends felt very bad.
I'm afraid to speak but we also sent you the info about my place,wrote detail there and web site and also sent the message throught airbnb but you had no answer and we had no idea when you arrive and what's going on to you.Besides,you have no information on your profile so all we could do was just guess of your personality.
And I'd like to reply your message as follows;
>We arrived at your apartment, we were appalled the ground floor is unbelievably untidy,
>unhoovered with no space to sit down.
>The kitchen is filthy, oven gas burner disgusting, the toaster thick with muck
>surfaces thick with grease and uncleaned.
I think it was not unbelievably untidy and no space to sit down. Of course it was old.We everyday use this house. Not a hotel at my place. Hope you understand it. But we also sure it has room for improvement to clean our room and we did totally.
>Doors are broken and hanging off.
This is no excuse.When I came this house first time,my house is almost broken but I've fixed little by little since a year and still not complete.
We're sorry this is our fault.Every Saturday morning is the garbage day and usually Friday night we pack every garbage in one bag.You saw just before that.
>It was very cold with no obvious means of heating
We had heaters at your room. Hope to ask us. (In case,we show we DON'T have heater at our place on airbnb from the beginning when we open our house)
>there wasn't even enough space any way for 5 people,
>most of the beds only had blanket, no sheets and light system dangerous.
We prepared the room for you about 39m2(7.2m×5.4m) and I think it is enough space to sleep for five people.
Besides you can use down stair's room,same size as your room,as well.
And we prepared enough blankets and quilts.And if you felt cold,we also had more thick blanket.I wish you said it was cold and Yuki would gave you many solutions.
And about light system,it is NOT dangerous. That is old (website hidden) addition,what you saw and say dangerous was Yuki's room.Not your room.
Billy!! Thank you very much for the terrific comment. I'm really glad you like my place and the neighbour. We're preparing to renovate my place to be much opener and comfortable from this spring or summer, Hope to see you again and come to my place again!
Thank you for coming and writing the review. I appreciate such a honest comment.
I'm sorry that I didn't mention you our ceils changed but I'd like to say something that the days you stay,our organization had an event that was why it had a lot of stuffs in downstairs during your stay but normally there is not that much things at downstairs and I think upstairs room which two of you used don't have much things,does it?
And I really wish you mentioned you needed more oil and more blankets because we have many extra. But I cannot control Japanese cold winter weather so we prepared Kotatsu(Japanese traditional table heater) for it. If you have a chance to come, try it and hope you like it.
Hi, Thank you for coming my place. We're planning to renovate my place(downstair) and it will be more comfortable,especially dining and kitchen and bathroom. Hope you will come to my place again and experience new Casaco.