Response from Nicola:
Thanks Emma. That's really kind of (website hidden) - for anyone reading the review below, we had some issues (putting it politely) with the accommodation and its owner (who we never met) which, we felt, painted us in an unfair light. We did respond to his email, despite his claims here. As others will attest, we're trustworthy, clean, tidy and we hope, easy to deal with!