I informed Marcia when she wanted to book that I wouldn't be here when they arrive. After many unresponded emails I had to call them and remind them that I would be out of town at the start of their stay. There is lots of extra towels and bedding and sugar is in the pantry-not hidden. It was also a bit odd that a guest would ask to use the washer/dryer after 2 days. I had just pulled up after a 8 hour drive and didn't know the guest needed some special attention-they had been here for 2 days already. I don't pretend to be nor charge for a 5star resort. Communication? Yours was absent and I'm not anyones butler. Feeling back stabbed thanks.