Hi Daniel, I am so sorry to hear that. As you know we had four people lived in your house. Before we check in you told me there are do not have many stuffs I. your house, I sad we just find a place to live. You have two beds and bathrooms, the location is good and the price was fair. I am also appricate that you found a good guy help us open the door at the first night. But if you mad about we used your paper towels I don't know how to explain. You do not have hair dryer in the house so we have to use those paper. We also buy shampoos and other things by ourselves. In addition I do not understand about we leave the apartment a slight mass. We do our best make it clean, and we did not find any tools to make it better. The cups in your house are very dirty, I did not complain about anything because I saw you prepared some disposable cups for us. Also, I thought you need to clean the sheets, so I don't know what kind of effort you expect us do about your beds. After all, we thank you let us lived in your house, but some of your review makes me feel unfair.