New York, New York, United States
Member since October 2011
I am young in my spirit probably also in my age living in Manhattan and enjoying this great city very much, I will be glad to help you and assist you during your stay and recommend you for places to visit and have fun in the city.
Response from Ned:
Anne - I am sorry that this was your impression just to give you the broad picture .The apartment you have booked had bed bugs (a common problem in NYC) this is why I couldn't host you , by the airbnb terms I can just cancel the reservation paid 100$ fine and that's it, this was one of the offer that I had suggested to you .However I have decided to take more responsibility that I needed to , You were a big group 8 ppl - I took money out of my pocket (much more than 100$) and asked the guest at the current apartment to stay in another one in return I gave them a discount , it is much more than my responsibly I just felt like i need to assist and not to stick to the strict terms!!!!!!! Your last night was in another apartment that was not mine and you new it from the first place , the owner changed his mind and asked for this single night 150$ extra and the truth I can understand him and i believe you could have as well !!! I am not an hotel you were a big group and I felt like that if there are unexpected issues you can be flexible as well especially when I made so much efforts to solve the last minute issue, I am not sure that every host in the city would do the same , by the way I have never hanged up the phone this is not my style. I WILL APPRECIATE IF YOU WILL THINK ABOUT YOUR REVIEW AGAIN AS IT IS NOT REFLECTING THE SITUATION AT ALL!!!!!