You did not leave us any instructions about garbage or recycling so we left it in the apartment. We had no idea where it was supposed to go. Often if you charge a cleaning fee there isn't an expectation to scrub a place before you leave.
Also, I didn't receive a message from you on New Year's just like I don't think you got my email about our arrival? Since you had your neighbour come to collect the keys we never saw you or had a chance to go over these things. Like the bath was dirty because your drain was plugged.
Next time check with us.