We are a couple, russian + english.
The location is perfect, sound system comes in great handy for entertaining, villa is very clean and maintained well everyday. Had a very private vacation with no overlooks from the community. Overall the location is great it offers central combine with the off main street privacy that allows you to unwind. Would have been five star but due to lack of hot water for showering and bathing we found this a small issue. But overall amazing and very pleasing to return to after a great day out. STAY HERE YOU WILL LOVE IT... Also Natasha was great and assisted us where we saw fit.
Nice villa, very central location, but maintenance is really bad. They need to revise electrical system and some part of the bedrooms with floor and wall demaged with big holes used like main door for mouses. Mouses has been unwelcome guest for all our stay.
We booked last minute and on our way from Italy to Bali we received an email at 6am in Singapore airport to cancel the booking because of a broken water pump. We had to find alternative accommodation on our own at night during peak season with most hotels fully booked. Natasha did give us our cash back a week later and explained the problem to us. Never got to see the house.