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I am a graphic designer and owner of Beauty and Brains Design LLC. I love to travel, cook and do anything art related. I am neat, non-smoker and pet friendly.
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Alicia and her friends were wonderful. They took great care of the apartment and had a blast in Austin. They can come back anytime!
Excellent communications leading up to the rental. But there was a glitch, she rented two 3br suites, a total of 6 bedrooms and confusion with mgr, who thought he was upgrading them by giving them a 4br and two 1brs. So on Friday night upon arrival they have a 4br and two 1br units, on Saturday I was able to keep them in the larger 4br and get them the other 3br. Plus her and guests still had use of the two 1br suites at no extra charge until Mar 11th. The 3br suite was extended an extra day at no charge as a courtesy because of the problem of not having the right room configuration at checkin. This meant the 3br suite was available to her to checkout Mar 12th, instead of 11th.
Alicia reserved 4 nights with me Mar 7th - 11th, but for some strange reason, because I have 12-14days in the same unit, thought her and her party were entitled to the extra nights at no cost and did not want to leave. So they took advantage and did not checkout from the 4br suite until Mar 12th, as I had to get mgt/airbnb involved and I had to waste my time with that plus leave from my vacation in California and fly to Orlando, Florida and deal with housekeeping/mgt/etc, as next guest was arriving the same day as they checked out of the 4br suite.
There wasn't anything wrong with unit, no issues or problems, so her and guest left the unit as they checked in. No complaints from me there.
I will not rent to her or her guests again, as most people realize they must pay for extra nights that they did not reserve.
Alicia and her Guest were Great!! Clean Neat Professional and Responsible. Welcome back anytime>>>>>>!!!