Response from Philip:
Oh no! :-(
I'm really sorry you didn't enjoy your stay Thierry. I'm not sure why you say you did or how you tried to contact me but I have no messages from you for the duration of your stay? I wish you had gotten in touch because I would have done my very best to assist you.
The apartment was professionally cleaned prior to your arrival by the same company it always is and they usually do a great job. I'm sorry if you found it not up to your standards.
I think it is made clear in the description that it is a one bedroom apartment with a double sofa bed in the living room. Spare bedding is left in the bedroom for when you want to convert the sofa into a bed. My thinking is that most people would want it to function as a sofa still during the day? That is why the second bed is not made for you...
A pity you had to wait until now to tell me these things in a review as I'm sure we could have fixed them for you but I hope it didn't spoil your fun in London too much.
All the best, Philip