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The reservation was canceled 111 days before arrival. This is an automated posting.
Olga was responsive and extremely easy to work with. The apartment was clean, nice and spacious. We had a wonderful trip and would definitely work with Olga again.
5 stars for the accommodation and location
1 star for the host's responsiveness and professionalism
The unit was clean and well-stocked, and comfortable for 4 adults and 1 child. The kitchen had everything you need for a long weekend stay.
The downsides were the day of departure procedure and the responsiveness of the host and the way she handled the security deposit.
At check in, we gave her $125 cash for cleaning fee, and a check of $500 for security deposit. She mentioned the check will be returned at check out, however, we were told at check-out that she can't return the check because she's waiting for the check to be cleared.
We were shocked. But in retrospect, we agreed with her that a check is no good if it doesn't clear, but yet, she stopped responding to us regarding how to handle the "messiness" we left behind in the condo, and just decided to keep the $500.
As of the writing of this review, no response has been received from Olga or any associated party regarding remediation of the issue.
In the eyes of Olga, the place was left dirty and messy, but we feel that the $125 should have been more than adequate to cover the cleaning, and there was no clear check-out instruction, except not to wash towels and sheets. We had tied up the trashes and cleaned most of the dishes we had used, though we didn't get time to put them away.
A clearly communicated check out instruction and security-deposit handling procedure would have helped avoiding this disappointing experience.
Great house, beautiful large rooms, super clean.
Olga and her parents were very accommodating with our reservation when we had to make some changes. They couldn't be nicer people... highly recommended!
NOS ENCANTO EL DEPARTAMENTO, ES MUY COMODO, ESTA BIEN UBICADO. CUMPLIO CON NUESTRAS ESPECTATIVAS. OLGA ES MUY AMABLE. SUPER RECOMENDABLE
An absolutely beautiful home, with amazing amenities. Would HIGHLY recommend to any groups looking for a beach retreat.
This is an amazing house in a nice quiet neighborhood. It is great for a week, a month or the whole summer. A quick 5-10min walk to the beach and the Parker House too.
The reservation was canceled 32 days before arrival. This is an automated posting.
Olga was a DREAM!!!! Her unit is stunning. Spacious, comfortable, and wonderfully located. Directly on the beach with easy access to the sand AND the pool. Certainly exactly as pictured. There were two of us and we LOVED having our own bedrooms and bathrooms and space to spread out, but you could certainly fit more people in there. The kitchen was perfectly appointed, allowing us to make our own meals, snacks (and Sangria!!), etc as we desired vs having to worry about leaving to find food. Every utensil, pan, and piece of cookware you need is provided. We couldn't have asked for a more comfortable, relaxing stay.
Olga as a host is just amazing. She was in constant contact making sure we were comfortable. She answered all of our questions. She made sure there was someone there to meet us even though our already late-arriving flight was delayed by storms. I just can't say enough good things about her. She and her unit will definitely be my go-to when I'm in South Florida!
Excellent experience. Apartment was very clean and comfortable. All amenities were as described and everything worked perfectly. We really appreciated the free wi-fi. Location was perfect with swimming pool and beach were very near. Olga was very friendly and very helpul.