The booking error was my fault.
I'm very happy that utlimately I was able to rectify this issue and provide you with a better home than you originally booked.
I apologize again for any inconvenience this caused and thanks for your understanding and patience.
Thanks again for staying with us and we're happy to hear that you enjoyed it.
Thanks for letting us know about the toilet. The flange had some sand on it which prevented a tight seal.
As recommended, we will be upgrading our internet service and more than doubling the connection speed to accommodate faster download times especially for streaming video.
Thank you again for staying with us and we apologize again for the inconvenience regarding the smell of the home upon arrival.
Unfortunately it appears that the previous guests didn't respect our property and the non-smoking rules.
Happy we were able to sort it out for you though.
We look forward to seeing you again in the future.