Thank you for your feedback. I'm sorry to hear about the hair in the bedsheets - that is not acceptable. We take great measure to make sure the town home is professionally cleaned after every guest leaves, so I apologize that the unit was not up to its usual very high standards. With regard to the sheets, they are replaced often and I'll be sure to upgrade the quality. Finally, with regard to the unit being a back town home I do mention this in the first sentence of the description and show the photo of the front merely so people can recognize it when they are arriving. However I understand how there could be some confusion. Thanks again for your feedback as we are always striving to improve the quality of our guests' experiences.