Response from Serena:
All the apartments are quite the same, only the color is different.
The bed contained in to the sofa is a real bed. Anyway as requested we changed the apartment. People were in Trieste on October 18th and in this period in North Italy airconditioning is off and heating is on as the period requires. The Residence was built in 2009. What do they considere new (2-3 months)? I, Serena, was not in Trieste in this day and as they stayed only 1 Night... Sorry... but they got all service they had to have. At the end take note that they choosed the apartment on RESIDENCE ROMA: no suspect that there are more apartments (please see the photos)? Anyway i'm happy that they enjoied Trieste.