Visit create.airbnb.com »
Thanks for taking the time to report this user.
Your participation helps keep Airbnb a safe and trusted
community, and it doesn't go unnoticed!
Tom And Jennie has completed online and offline ID verification.
Learn more »
The reservation was canceled 92 days before arrival. This is an automated posting.
Tom and Jennie's apartment worked perfectly for us! They had great coffee equipment and with Absolute Bagels right below them, we were set to start each day! The apartment was very clean, good shower, great location. I was surprised how quiet the apartment was given its location. My son who is in grad school at Columbia was right around the corner. Everything we needed was within walking distance. thanks Tom and Jennie!
Message sent to T and J:
I have been asked by Airbnb to review your place. I must say that it
was not as advertised. The pictures and description are not accurate
and leave the clear impression that there is an additional place to
sleep in addition to the bed. You say clearly that it accommodates
three - a gross exaggeration.. The couch you show in the ad is not the
same as the couch in the photos. Nor is the table. The living area is
filled with far more stuff than shown in photos making it more like a
storage room than a living room. I had to force my 6'4" son to sleep in
the bedroom since he thought it was mean to make me sleep on a couch not
made for sleeping. All in all not too comfortable for me either since
I am 6'2".
Response form T and J:
I am sorry that pictures were not updated in some time. You are right that they do not show the new couch, ottoman, and dining chairs, which have added to improve the quality of the apartment. They potentially altered the available space and that is not accurate in the photos. I apologize for not removing the leaf in the dining table, which could have given more space. From our perspective, the pictures show the apartment and bedroom are relatively small, which is accurate. I will need to update the pictures to show the changes in furniture.
Concerning the couch, I feel bad that couch did not accommodate your heights. I did not list the couch as a pullout, though. I will need to make a clear note that it is not a pullout of that in the listing. The couch, though, is equally as long and deep as the previous couch which is pictured in the listing, so it would not have changed much. In our view, the bed should accommodate two and the couch should accommodate one. I did offer to bring an air mattress for your son but he was not interested at the time. I am sorry that the sleeping arrangement were not satisfactory for your stay.
The other photos in the ad are of the lobby, basement, and washing rooms. You are right that this can be deceiving and appear as additional space in the apartment itself. I will need to label each photo and provide a blueprint of the apartment so that the space is more clearly displayed.
Draw your own conclusions.
Pleasant, easily accessible, perfect location for Columbia University and other local needs.
Clean, helpful hosts. All good!
Tom and Jenny are great hosts! They were very helpful, friendly and accessible during our whole stay. The apartment is very warm and cozy and there's everything you need after a long day of sightseeing - warm shower, appliances for cooking, it's also quiet for N.Y...and a cozy bed! Nice, clean, central and comfortable apartment! Thanks :)
Tom was a great host; he was very flexible about the check-in and check-out, and was very helpful with indications on the surroundings (great breakfast place and the amazing Columbia campus). The apartment itself is a tiny, cozy and very confortable place, very well located in the Upper West. It is very well comunicated and has nice attractions very close to it: Smoke jazz club, Absolute Bagels, Columbia University, Riverside Drive, La Toulousienne (bakery), etc. I highly recommend this place if you want to enjoy the upper UWS.
Great guests to have staying with us
Tom and Jennie were wonderful guests! Very friendly, polite and clean. We would recommend them to any host!
Tom and Jennie were wonderful guests here at Ahh...Qua B&B. They were very kind, respectful and refreshing! It was so nice to watch them roam our property and appreciate the surroundings, inside & out. Two very smart individuals with a zest for life!
Tom and Jennie were wonderful guests! Gracious, considerate and very respectful of our home. I'm so glad they had a chance to enjoy the nearby hiking and get some peace and quiet :) They are welcome ANYTIME!
Tom and Jennie were amazing guests! They were sweet, clean, and they even played fetch with my dogs which I appreciated.
Host them if you get the chance!
Tom and Jennie Roberts stayed at my b & b recently and were great guests. Very good about communicating, considerate of other guests, fun to have around, and they left their room immaculate. I would recommend them to anyone and would love to have them back!
Tom and Jennie were lovely house guests. Very quiet, pleasant and clean. I happy to have had the opportunity to host them, they are welcome back any time!!
Hi Tom and Jennie thank you for the pleasure you 2 broth us this is a great beginning in are new adventure of hosting we love having you in are house hope you like Niagara Falls and if you ever come this way look us up People of your caliber are a joy to meet and to serf.
thank you Chris and Carla
Tom and Jennie were awesome houseguests. All communications leading up to their stay were clear and timely. Check in and check out were easy and timely. And they were clean, courteous, and friendly guests. We would gladly host them again and would recommend the to other Airbnb hosts without hesitation.