Hi Craig, thank you for your feedback. As you mentioned, our policy regarding towels is mentioned in our description so it is regrettable that you missed it. Thanks for pointing out the mattress issue in one of the bedrooms. We were unaware of this and will address it. Otherwise, we are pleased that you enjoyed your stay in Kerry and hope you enjoy the rest of your holiday. By the way, Killarney is 11 miles from the house and normally takes us approx 15 mins by the main road. Bon voyage.