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Thierry and his family had an unlucky start when I hosted them. Long story short: the house was only cleaned a few hours after Thierry arrived, because my friend who took care of that ran into a bad accident. In the end, all was found OK with Thierry, after I compensated Thierry for going out to dinner on my costs while the apartment was being cleaned.
I sincerely regret that the apartment was not tip-top before Thierry arrived, so I was happy to compensate Thierry for this by paying a dinner. On the other hand, this is AirBNB, not a hotel. On AirBNB you're renting a house from someone who is usually not there (holidays etc.), and therefore sometimes little accidents can happen which sometimes take a bit longer to solve than as when you are staying in a proper hotel. I think the way in which Thierry communicated (pointing to the terms and conditions of AirBNB, demanding compensation for dinner, and threatening to book a hotel on my costs), is not in the right spirit.
Nonetheless I'm happy that in the end, Thierry reported to be satisfied with the apartment. I hope they had a great time in the city.
Thierry has a lovely family!They left the apartment very clean and tidy.I reccomend Thierry's family to everyone!!
Many thanks :))