Flight delay was notified by text to Nadiia. I missed the cleaning lady by 1 hour not 4.5 and had to pick up the key at my expense. I notified Nadiia regarding the TV and smoke detector immediately they were made an issue and neither was rectified. I put up with the filth as I was in a strange city with no where else to go. I stand by the fact that this is not an acceptable place to stay and recommend that others choose another option in New York. It was expensive and not value for money.