Hi Karen, I am very glad you found our flat inviting and clean. thank you for the feedback. My listings do state that the flat is on the second floor and there is no lift. I did also let you know that I was not currently staying at the flat and my personal reasons for this. Also, my profile shows that there are 3 bedrooms listed at the flat. But I have clarified this in the descriptions of my listings so there is no confusion. I have also updated that due to full time jobs check in during the week is after work, while at the weekend it is flexible. I do usually let guests know this well ahead of time and apologise for my delay in letting you know this. We removed the football table as no one used it and added another sofa to make the space more comfortable for guests. Once again, thanks for your feedback, all of which I have taken on board to ensure all our guests have a great experience.