That's not true, We never pretended a 5 star service but Not for being the cheapest in the area you should be hostile with your guests. . The only time we complained was about the problems that we had with the check in & check out, and it wasn't in aggressive way, We just ask you some flexibility to drop off our bags a little more time, so as we were flexible waiting you 5 hours on the street.
We arrived at 12 am and waited until 5pm to open us. Not at 3.30 as you say. It was not what we had agreed, and then you didn't even offered a glass of water, that's what I mean by the little hospitability.
We never cook there.
It wasn't comfortable arrive at your home and see how they go running to their rooms to lock the door with the key as if we were thieves.