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We had a great experience! The description is right on - it's an amazing resort and a great value. The room was exactly as described, and we were prepared for the additional fees (Dale is very transparent with these)
Loved every minute of our trip - we will be back!
Everything was great at the kauai beach resort. It was our first stop on our honeymoon and a great place to spend a couple days, carless, soaking up the sun and enjoying the pools and ocean. Thanks again!
We did not meet Mr. Ashcraft however the hotel room was all furnished with what we needed as expected. The resort is very well located basically in the middle of the main road on the island which we appreciated the most.
The beach was a disappointment since it has a sign advising of jellyfish. It is quite rocky anyway but nice to walk on the shoreline. There is so much to enjoy on the island that we actually only spent 1 day out of 7 at the resort. The food is very good at the resort and the service people are kind, courteous and available when you need them. We also liked that there were artists visiting every night and we enjoyed speaking with them.
Great communication, all details disclosed upfront - we had no surprises. This is a resort, so if you need anything it is there. Location is EXCELLENT if you are renting a car to explore Kauai. This was a solid choice
We have rented through airbnb and other websites many times and have always found the customer reviews very helpful. That is the reason why I am writing this feedback to highlight some key facts about this property. This information is based on a two night stay that we just completed:
•The unit is like a smallish hotel room. It has a small fridge but does not have a microwave. The microwave we were told to use is in some location in the adjacent building.
•Unlike most hotels, it does not have WiFi in the room – only in the common lounge in the next building. It also does not include daily room cleaning service as most hotels do. One has to pay $55 at check in as a one-time cleaning fee plus a $50 registration fee for the stay. Any additional cleanings are $30 per instance. The host had clearly mentioned these fees to me prior to accepting our booking but I wanted to make sure I listed it in this review since this is pertinent information for any prospective renter
•While the unit is technically ocean view, the view of the ocean is a thin sliver from the balcony. The complex itself has also not made very good use of the fact that it is ocean front since you cannot see the ocean from the main lobby or many of the pool areas.
•The resort itself is a mid-level resort, not a high-end one. The buildings have the look of a mid-tier apartment complex from the outside – yellow painted wood, as far as we could make out.
•While the room is in a resort, the hotel staff does not appear to take responsibility for many things. For example, we had a problem with the card keys for getting into our room and had to go to the front desk four times to get them reprogrammed over the period of two days. However, when we asked the hotel to fix the lock, they said that it was the owner’s responsibility and they would just pass on the message. Also, when I had some questions about the fees etc. at checkout, they told me that any questions had to be addressed to the owner, not to them.
Hope this review is helpful as you evaluate this location as an option for your vacation.
Quick response times. Listing as described. Hotel staff mostly helpful. A lot of disruptive tourists at this resort. People in their underwear or drinking or let their kids play in adults only hot tub, hawaiian staff laid back and non confrontational. Guests are what prevent the resort from being relaxing and quiet. The room is on the quiet side they do make you pay 17 a day parking. Internet free, restaurant awful but at this price and if you will be out exploring the island every day as most do, I recommend dales place. Lastly doors and locks noisy and slam all down hall and lanai door lock broken probably from past guests so fiddle with it and room ac will start to work.
We had a great time. Kauia Beach Resort is a wonderful property with all the amenities of a large resort, without the crowds. The $17 parking fee is unfortunate, but overall, this resort is an amazing value.
Excellent resort, fabulous room, wonderful island
We just returned from 10 nights at this beautiful resort. Dale answered all our questions quickly and honestly so we had no surprises. The mini fridge was very helpful. Would have been nice to have internet included in the room price. Pools and restaurants were great. Loved walking along Lydgate beach for miles. Central location to access the whole island. Would definitely return! Thanks
This is a great place! Dale is great about communication and the condo and property area amazing for the price.
My only complaint would be with the description of ocean view. The condo is only ocean view if you are standing in the corner of the room looking to the left, otherwise it's not.
I would definitely rent this place again. You don't need to see the ocean when you are in Hawaii because you should be sitting on it no watching it from a room. Definitely rent this place again.