Response from Alana:
Hi Chandra, I am sorry you had this experience with us. Although we did not make the beds and clean all the dishes in the sink - I must have wrongfully assumed that that is why Airbnb charge approx. 150 dollars for exit cleaning. I had no idea about your art book as you never mentioned anything. We fully checked out at 5:30 30 minutes after the designated time. We never burned ANY candles on your coffee table. It was a dyptique candle that was in its holder that never dripped anywhere. Also, as you were in the house while I was checking out it would have been a good idea to mention any or all of these things to me. sorry again if we caused any inconvenience.