Hi, thanks for your feedback, I wish you let me know there were no tea towels I would have had some taken to you I'm really sorry.
I actually brought myself the same travel dryer to take to Europe for a month and I was really happy with it, I have very long hair, so I wonder if there may be an issue with that dryer, I will go a check tomorrow
I'm really sorry you didn't feel 100% welcome, I'm not exactly sure what else you feel we should have done? I came in on the weekend to greet you, and we have a fantastic secure monitored bike storage area which was available at all times to you. Thank you for your feed back we are always trying to improve our services. Kass
Thanks for your feedback, as advertised we are only staffed during business hours, which is where it can be tricky with the bbq, you should of called me as there are cleaners 7 days a week and I am speaking to them all the time I would have arranged one to get the key for you again. Our Sky Bar is open for private functions we are sorry for any confusion
we would love you to stay AGAIN