Visit create.airbnb.com »
Thanks for taking the time to report this user.
Your participation helps keep Airbnb a safe and trusted
community, and it doesn't go unnoticed!
Professional with holiday house's in the country.
Lucy has completed online and offline ID verification.
Learn more »
A very pretty cottage in a beautiful location.
Lucy and Ken are wonderful hosts. Both were very responsive to emails and instructions both before and during our stay were really clear.
The cottage in Askham was perfect for our Christmas getaway. We were able to cook dinners in the large and well equipped kitchen, and enjoy the living space next to the log fire. The three bedrooms are well sized and overall the cottage was immaculate.
Askham is a fantastic village to get away from the city. There are a couple of pubs and a corner store, otherwise it is only a short drive to other villages.
Had a truly lovely week away with my daughters and we all loved the cottage and the village. Great pub down the road with amazing food and enjoyed a 2 hour pottery session with Stuart up at the local village pottery. Imagine the outdoor swimming pool would be fun in the right season. Lowther Castle was incredible and only a short walk away! Thank-you Lucy.
We had a great stay at this lovely cottage. Its very spacious and in a great location near to Penrith and Ullswater. Everything we needed was provided, Lucy has thought of everything. Thanks!
Really great cottage with a cozy fireplace set in a beautiful little village. We felt really at home straight away and it was so easy to get to the walks in the lake district. The village has 2 nice pubs and a stunning tea garden serving home made pizza and all sorts of goodies.
Would definitely recommend the cottage and the location to anyone, had a brilliant relaxing time.
We were disappointed to find that the cottage was not thoroughly cleaned on arrival, with crumbs, rice and a yoghurt pot lid on the table in the kitchen and odd bits of discarded rubbish on the floor in the kitchen, living room and bedrooms. The bedrooms were otherwise clean and welcoming, if rather cold- definitely something to be aware of outside of summer.
Unpleasantly, there were long hairs around the bath and there were other frustrations- the shower alternated between scalding hot or freezing (we eventually used it on the low power setting which was less variable but was very very weak flow, not very refreshing after a day's walking on the fells!), the storage heater in the hall didn't work, the bedroom windows are painted shut so the rooms couldn't be aired, and the welcome basket which had been so well-reviewed was rather limited (we were told it would normally have included fresh local goods whereas ours was rather limited- not a big thing of course but we were really looking forward to it given how much it's been praised before!). The floors had visibly not been hoovered, except for upstairs.
None of us had any mobile signal so we were not able to query this immediately, unfortunately, but on calling the owners to notify them we found Angela very helpful, assuring us we'd be called back, but then heard nothing for another day. Lucy was also understanding but unfortunately no immediate resolution was reached, which, given we'd had to start our holiday by cleaning, was a great shame and left us with a less than ideal cottage for our stay. Unfortunately this means we certainly wouldn't go back to the cottage and our enjoyment of our holiday was definitely impeded, which is a real pity as the village itself is lovely and there are great walks nearby.
We've discussed these issues with the owners but have found these communications quite frustrating, particularly with Ken, who strongly implied our reports of the cottage were dishonest which was a rather hurtful suggestion. We were a family, ageing from 34 to 62, visiting to walk for a quiet holiday and for a local sports event, and would gain no benefit from lying about this. I fear this is testament to the benefits of having owners or helpers locally who can check guests in and out- Lucy is based in London and her parents outside the Lakes, so no one was able to simply meet us at the cottage and resolve the issues immediately which would of course have been preferable.
We had a fantastic stay at the cottage this last week. The location is ideal - the village feels super secluded but is actually very close to Penrith. Pooley Bridge/Ullswater is just a short drive away and is lovely. We ate Sunday Lunch at the Punchbowl Pub up the way and it was gorgeous. The cottage is huge and the back garden is extremely large - the photos don't do it justice. We felt the whole stay was very homely and they thought of all the important touches to make staying in a self catering cottage very easy. We will definitely be back.
Pleasant cottage, Very nice stay Wife and children all loved it and enjoyed them selves. Had a little issue with the heating but i was called at 11pm in the night and the problem was resolved so fantastic service.
A little cold downstairs unless you have the fire burning all the time other then that all instructions were clear and everything was available for us.
Nice welcome basket and instructions when we arrived.
No internet in the cottage and no phone signal in the cottage for our phones but this was a blessing in disguise.
Overall a pleasant stay.
Very nice cottage and pleasantly surprised to see a little welcome basket with a few things in it when we arrived. Had a lovely stay and our daughter Chloe enjoyed the supplied cot!
Although the photos look nice, the actual place is so much better! The cottage is very spacious. The welcome pack was a very nice surprise and much appreciated! The village is nice and quiet, there's a pub down the street and a small shop that sells delicious local beer. Overall we are very pleased with the experience and are definitely going to come back!
Thank you for the lovely comment! We are pleased that you had such a nice time.
Great guests ! I had no problem and the flat was clean as I left it.
I recommand Lucy and her friends.