Response from Ketty:
we did all we could to make feel confortable. Everyone has been in my apartment had a great relationsheep with me (as it is possible to reed in other feedback). Noneone from airbnb an from people I know, I belive, could use this words speaking abut me. I am sorry if you were not satisfied but I surly do the best as always. There was a problem with water that depend from the city of Rome and not from me. Everyone has an apartment knows that sometime can happen a problem. we give beck even some money.
By the way I wish all the best for you!!!!