The Lady that talked with you was the house maid and only speaks spanish.
We do you not try to speak another language when travelling im Latin America countries. Try to learn some spanish. We had a lot of guestes here and nobody had problems with the cats. Outr checkin time is after 3:00 P.M. and we gave you the room hours earlier, so what is the Problem?
Es gibt nur leider diese Art von Duschen in ganz Costa Rica. Es gibt eine weitere Einstellung für heißeres Wasser, hättest Du uns etwas gesagt hätten wir das in 10 Sekunden einstellen können. Daher immer vor Ort melden und nicht hinterher reklamieren. Kommunikation ist alles.
We never had such a Person like you in our home, please read carefully all my other Reviews from guests all over the world, and here the Facts:
This Lady asked for early check in and we agreed that the can leave her luggage at 11:00 A M. We had to clean the room as other guests left the same time. She was waiting in the living room and asked for our WIFI Password and was two hours busy. Then she left the house without talking anything and even not saying goodby, very strange experience !!
Taylor is not telling the truth: Here our complete conversation at airbn!! I asked here several times what would be her arrival time.
This is the message we got from Taylor:
Taylor: I will be arriving in San Jose around 12 pm on the 8th.
12 P. M. at noon or is that midnight? Rgds Wolfgang
Wolfgang: Tks, I am travelling,but my son Oliver will be wit for you.
It is 12:00 at noon ?? Rgds
That is 12 noon
Taylor: Hola Wolfgang, just wanted to confirm my arrival around noon today?
The Lady arrived 9 -10 hours later and we where 1 hour out of the house.
We have a lot of late arrivals and never problem with guests, read also our other 99% positiv reviews ! May be she arrived 10 hours later as she told us, I am very sorry, but this was not my failure.