The building is monitored 24 hours a day by two security guards. Check was slowed in this instance because the cleaning lady was late. Wifi works fine, and in any home or office, wifi may fail an hour or two. There's a rolling rack and a portable plastic drawers to be used by the guest. The unit is very comfortable for two people. 722sqft. There were no bed bugs before this guest arrived and it sprayed while he was still there. It has no been clean for over three months. I have stayed here myself just to make sure I don't have a further problem and thank god it is fine now.