Visit create.airbnb.com »
Thanks for taking the time to report this user.
Your participation helps keep Airbnb a safe and trusted
community, and it doesn't go unnoticed!
Humanitarian with a huge heart! Very outgoing, laid back individual who also enjoys traveling and photography. I enjoy sports, music, art and enjoy making other laugh .
Naomi has completed online and offline ID verification.
Learn more »
Booking Naomi and her friend was not a good experience. While Naomi and her friend seem like nice people and left the room in fine shape there were many problems with the reservation process.
They did not book when they said they would. I even wrote them the night before to see if they were still interested. Instead I received a plea from them to book them an hour before check-in.They then arrived an hour late to very strict check-in time I made clear when they first requested the booking. In retrospect I should not have accepted their reservation because it caused a detrimental effect on my whole day.
They then said they were going to check out at 9am the next day. Instead I ended up having to wake them up at noon so I could clean the room before going to work. Even though I told them I needed them to check out they still didn't leave till 1:30pm.
I usually have very flexible check-in and check-out times and am happy to accommodate travelers varied arrival and departure schedules. I also understand things happen when traveling but a little communication with the host can go a long way. However Naomi's lack of communication and lack of respect for my time was extremely frustrating.
It was a pleasure for my Mom and I to help Ms. Garcia and her guest out in the hurricane. They were very friendly and it was a pleasure for my Mom and I to host them.
Naomi was so sweet, easy to communicate with and even helped me out, by meeting guests with keys while I was in class! She left the place very clean and was all around fun. Thanks Naomi.