Sorry the noise was an issue for you and I wish you had said something when you were here. All of us who live here are extremely careful about music or tv being played (if at all) at very low volume after 8 pm especially, and they are never on before 10 am, so this must have occurred during the day.
As far as the heat issue goes, I'm sorry it wasn't to your liking. My guests come from far and wide and tend to be very different in their temperature preferences. My home has central gas heating/air conditioning and each room has at least one floor vent which can be open or closed. The furnace is programmed to a lower level during sleeping hours. I also provide extra bedding and a plug-in room heater so that each guest has a variety of ways to make their space comfortable for them. There is also a large sliding window in the room which can be opened or closed at will. By these various methods, my aim is for each guest to create their ideal environment.