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Kris was a wonderful guest, appreciating the beauty of the environment and respecting the staff. Sometimes in Bali there are issues with electricity, water or plumbing even in 5 star accommodation. Then there is Bali time, we often call 'rubbertime' so issues cannot be fixed urgently. This has only happened once and while Kris was staying. I just want to say she was wonderful and patient. Thank you Kris, it was a pleasure having you at the villa.