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Hi, I am an easy going girl who loves to travel so completely understand the concept of airbnb:) Feel free to message me with any info you may need about my listings!
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The reservation was canceled the day before arrival. This is an automated posting.
Great location, our host was very efficient about arrival/departure details. Gets hot without A/C for the summer months!
Everything was great
Pro: Apartment location for convention center and 6th street is fantastic.
Cons: the Internet speeds are terrible in the evening because the apartment doesn't actually have a private internet connection--it's a connection shared across the building. Apartment is dimly lit, with few overhead lights and windows going out only to hallways that you don't feel comfortable opening. No decorations or personality, so if you go for airbnb because hotel rooms have no personality then rethink this one.
Long story short: great location and spacious for 1-2, but lacking otherwise.
The location of Amber's apartment is unbeatable for anyone who wants to be downtown, and particularly for those attending events at the convention center. During the course of my stay, it became clear that several units in the building were being rented by convention attendees.
The apartment contains just the basics -- no television, alarm clock, or decor. It was generally clean, although the shower curtain and carpet could stand to be replaced and the air vents need vacuuming. Watch out for the busted toilet seat cover as well. I was in Austin during a cold snap and the heat worked well. Other reviews mentioned problems with the air conditioning. I can't speak to that, but there are electric fans in the unit and a ceiling fan in the bedroom.
If you like to plan the details of your trip in advance or expect prompt responses from your host, this is not the listing for you. I struggled to reach Amber to ask about extending my stay, her unit number, picking up the keys, and returning the keys.
I did appreciate Amber's tip in her itinerary about the Metro 100 bus, which runs between the airport and a half block from her apartment. It costs $1.75, arrives hourly on weekdays, and takes 30 minutes door to door. There's zero reason to pay for a cab to or from the airport.
Let me start by saying that it took months of booking until amber responded to my request for a weekend in Austin. if you are in college and on a budget, don't expect to get a reply from her. After I finally got a response back after a weeks of aftempts, she responded only to say that we cannot make any noise while at her apartment, which is understandable. The day we were making it down to Austin fromthe university of north Texas, our car broke down and we asked to get at least half our deposit back as fixing a car is pricey on a broke college student's budget and she did not respond and basically took all of our money without any communication on her part. Amber comes across as inconsiderate and left me stranded on the road for a few days because all my money went into this trip and STILL hasn't reached out for an apology a month after we booked this room. Amber basically kept $300 from my pocket without letting me know her cancellation policy. This woman cannot communicate to save her life and DO NOT recommend staying here.
Amber's Condo in Austin was in a good location, very clean and is a great value for anyone stopping. Thank you!
The location of this apartment was phenomenal, and the price was good. Unfortunately, the carpet was so dirty that I was uncomfortable walking barefoot on it. The shower curtain was covered in mildew as was the grout. The toilet seat was falling off and when I arrived 3 hours after normal check in time I had to make my own bed. For that she offered a partial refund of my cleaning fee.
I had trouble communicating with the hostess, as I asked basic questions before I traveled to Austin that were not answered until well after I was on the road. She said she didn't have my phone number, but I had already sent it in our Airbnb communication. I sent photos of the apartment such as the broken outlet and furry fan blades but didn't receive any reply at all. I also sent suggestions for improvement that would allow her to ask for more money for the apartment, with again no reply. And when I reminded her, multiple times over two weeks, that she had offered a partial refund I again received no response until I finally had to go through the resolution center.
Her response to my resolution requests was very demeaning and derogatory, such as "I hope it helps you with whatever bills that you couldn't pay without it" and "I'm sorry you lost so much sleep over $150." What's that about? I had merely stated that I was spending a lot of time trying to resolve something that I shouldn't have needed to do in the first place, and I was NOT ugly about that.
Now again, the location is great. If you're a group of several fraternity brothers then it's perfect, except keep in mind there's no TV or clock and the main outlet in the bedroom doesn't work. For me, the convenience was fabulous because I was working a convention across the street, but the heebie-jeebie discomfort will send me back to the other Airbnb place I have used in Austin.
The apartment is truly in the heart of downtown. It was so convenient being a block from the festivities and just a few blocks from the parking garage. The complex felt very safe and was absolutely beautiful.